Shipping Policy

    Website: vitahobson.com
    Contact Email: [email protected]

    At Vita Hobson, we are committed to delivering your handbag orders promptly and efficiently. We understand that receiving your purchase in a timely manner is important, which is why we strive to process and ship your orders with the utmost care. Below, you will find detailed information regarding our shipping methods, timeframes, costs, and policies.

    1. Order Processing Time

    • All orders are processed within 1–3 business days (excluding weekends and holidays).
    • Orders placed after 2:00 PM (local warehouse time) will be processed the following business day.
    • Processing times may be extended during peak seasons, sales events, or due to unforeseen circumstances such as supply chain disruptions.
    • Once your order has been processed, you will receive an email confirmation with tracking information.

    2. Shipping Methods & Estimated Delivery Time

    We offer several shipping options to accommodate your needs. Estimated delivery times depend on the destination and shipping method chosen at checkout.

    Domestic (U.S.) Shipping

    • Standard Shipping: 5–7 business days
    • Expedited Shipping: 2–3 business days
    • Overnight Shipping: 1 business day (if ordered before cutoff time)

    International Shipping

    • Standard International Shipping: 7–15 business days
    • Express International Shipping: 5–10 business days
    • Please note that delivery times vary based on the destination country and customs clearance.

    3. Shipping Costs

    • Standard Shipping (U.S.): Free for orders over $100; flat rate of $8.99 for orders below this amount.
    • Expedited Shipping (U.S.): $14.99
    • Overnight Shipping (U.S.): $29.99
    • International Shipping: Calculated at checkout based on destination and selected shipping method.

    4. Order Tracking

    Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your shipment using the link provided in the email or directly on our website under the Order Tracking section.

    5. Shipping Restrictions

    • We do not ship to P.O. Boxes or APO/FPO addresses at this time.
    • Some remote areas may experience longer delivery times due to limited carrier availability.
    • If your country is not listed in the shipping options at checkout, please contact us at [email protected] for assistance.

    6. Customs, Duties, and Taxes

    • For international orders, customs duties, import taxes, and other fees may apply depending on the destination country.
    • Customers are responsible for any customs-related fees imposed by their country. We recommend checking with your local customs office for more details before placing an order.
    • If an order is refused due to customs fees, the shipping cost is non-refundable.

    7. Delayed or Lost Shipments

    • If your order has not arrived within the estimated timeframe, please allow an additional 3–5 business days for potential shipping delays.
    • If your tracking information has not been updated or your package appears lost, please contact us at [email protected], and we will assist you in resolving the issue with the carrier.
    • Vita Hobson is not responsible for lost or stolen packages after delivery confirmation. If you believe your package was stolen, please file a claim with the shipping carrier.

    8. Address Changes & Order Modifications

    • If you need to change your shipping address after placing an order, please contact us immediately at [email protected].
    • We cannot guarantee changes once the order has been processed and shipped.
    • Any orders returned due to an incorrect shipping address will be subject to additional reshipping fees.

    9. Holiday & Peak Season Shipping

    During busy holiday seasons, shipping carriers may experience delays beyond our control. We recommend placing your orders early to ensure timely delivery, especially during Black Friday, Cyber Monday, and Christmas periods.

    10. Contact Us

    If you have any questions about our shipping policy or need further assistance, please reach out to us:

    📧 Email: [email protected]
    🌐 Website: vitahobson.com

    Thank you for shopping with Vita Hobson! We appreciate your support and look forward to serving you.